| May 26,2020
The safety of our riders is paramount when it comes to the use of our shared bike system. In order to prevent the spread of COVID-19, we have put in place protocols to disinfect bikes and stations. These procedures started in mid-March and continue today with the 'Safer At Home' order. We are also keeping a safe environment in our office.
We use two products for disinfecting, an isopropyl alcohol solution and a bleach solution. The first is sprayed on and allowed to evaporate, while the second is allowed to dwell and then wiped off. We’ve identified station and bike touch points, which are being cleaned with one of these methods.
Our station touch points include the area of the button used to activate the card reader at each dock, the touchscreen and credit card reader areas at the kiosk, and the areas of the kiosk handled for maintenance. Our bike touch points include the handlebar grip/shifter/bell area, the area of the handlebar shroud nearest the rider, the seat area, and the seat post collar area. The seat area is disinfected using only the bleach solution as isopropyl alcohol degrades the vinyl. Bikes are being disinfected on the way into and out of the shop, as well as to the greatest extent possible in the field.
We’re encouraging riders to wear their masks while checking out/riding a bike and to wash their hands before and after. Also, we’re highly recommending use of the free BCycle app for bike checkout as this limits touching of the kiosk and docks. Staff handling balancing, maintenance, and inspections in the field are wearing masks/gloves and practicing social distancing when it’s necessary to interact with riders.
In addition to disinfecting in the field, we’re only allowing at maximum one person in our office space and one person in our shop space at a time, separated by a door. Touch points in the office/shop are being disinfected regularly with our isopropyl alcohol solution. When one of our staff members leaves the office/shop, they thoroughly disinfect the surfaces they’ve interacted with on the way out. Touch points in our truck used for balancing and field work are also being disinfected with our isopropyl alcohol solution.
We hope this is helpful for you to feel safe when you pick up one of our magic red bikes to get around town or hit the paths for fresh air and Vit D! As always, feel free to reach out to us for any questions or further information: firstname.lastname@example.org
Stay healthy and happy out there, Boulder!
Interested in sponsoring Boulder B-cycle or acquiring a corporate membership? Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager, email@example.com
Thanks and Keep on Spinning!