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Boulder B-cycle disinfecting bikes for safety



Our COVID-19 Safety Protocols Continue // May 26, 2020 

 


The safety of our riders is paramount when it comes to the use of our shared bike system. In order to prevent the spread of COVID-19, we have put in place protocols to disinfect bikes and stations. These procedures started in mid-March and continue today with the 'Safer At Home' order. We are also keeping a safe environment in our office.

We use two products for disinfecting, an isopropyl alcohol solution and a bleach solution. The first is sprayed on and allowed to evaporate, while the second is allowed to dwell and then wiped off. We’ve identified station and bike touch points, which are being cleaned with one of these methods.

Our station touch points include the area of the button used to activate the card reader at each dock, the touchscreen and credit card reader areas at the kiosk, and the areas of the kiosk handled for maintenance. Our bike touch points include the handlebar grip/shifter/bell area, the area of the handlebar shroud nearest the rider, the seat area, and the seat post collar area. The seat area is disinfected using only the bleach solution as isopropyl alcohol degrades the vinyl. Bikes are being disinfected on the way into and out of the shop, as well as to the greatest extent possible in the field.

We’re encouraging riders to wear their masks while checking out/riding a bike and to wash their hands before and after. Also, we’re highly recommending use of the free BCycle app for bike checkout as this limits touching of the kiosk and docks. Staff handling balancing, maintenance, and inspections in the field are wearing masks/gloves and practicing social distancing when it’s necessary to interact with riders.

In addition to disinfecting in the field, we’re only allowing at maximum one person in our office space and one person in our shop space at a time, separated by a door. Touch points in the office/shop are being disinfected regularly with our isopropyl alcohol solution. When one of our staff members leaves the office/shop, they thoroughly disinfect the surfaces they’ve interacted with on the way out. Touch points in our truck used for balancing and field work are also being disinfected with our isopropyl alcohol solution.

We hope this is helpful for you to feel safe when you pick up one of our magic red bikes to get around town or hit the paths for fresh air and Vit D! As always, feel free to reach out to us for any questions or further information: sara@boulderbcycle.org



Stay healthy and happy out there, Boulder!


Interested in sponsoring Boulder B-cycle or acquiring a corporate membership?  Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager, sara@boulderbcycle.org


Thanks and Keep on Spinning!








Free The Streets
Oakland, CA began closing streets to through traffic to make it easier for residents to maintain a safe distance while outside. Credit: Jim Wilson/The New York Times 


Opening Streets For Safe-Distance Recreation // April 14, 2020 

 


You may have seen it on the news or social media lately.  Cities are closing down streets to allow for more space and therefore, better social distancing for communities to recreate. This includes biking, running, walking, rolling and strolling. Did I miss anything? Oh, dog walking (as dog parks are now closed). As narrow trails become burdened with hikers and parks are looking packed, we need a solution for getting outside in the sun for a healthy physical and mental break – especially as the weather warms and the days get longer. 

Cities from Oakland, CA to Des Moines, IA noticed people having to move into the street to avoid a crowded narrow sidewalk full of others recreating.  With most people following stay-at-home orders and not driving their car as much, it just makes sense to utilize the low-use to empty streets during this stretch of lockdown. Oakland closed 74 miles of roadway to thru-traffic; emergency vehicles and local traffic are still permitted.  

These efforts are helping to limit crowded public areas and could be the key for our community to continue to recreate outdoors while following protocols, and safely use alternative transportation modes for essential trips. 

Stay healthy and happy out there, Boulder!


* You have an opportunity to voice your opinion on the topic of advocating for street closures as City Council meets tonight to decide if the city should move forward on rebalancing some streets. You can email Council and ask them to consider this initiative. 



Interested in sponsoring Boulder B-cycle or acquiring a corporate membership?  Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager,
sara@boulderbcycle.org


Thanks and Keep on Spinning!








brian cleaning bcycle kiosk

 

(COVID19) B-cycle Safety Protocols & Pass Updates  // March 23, 2020 

 


We have been thinking about what we can do for our Boulder community in these challenging times. After much discussion, we have decided to offer deals on some of our already high-value pass prices and extend the trip period of our People's Pedaler and Republic Rider passes by 30 minutes. We feel this extended trip period will give you plenty of time to take that long cruise in the warm sun, offering a healthy break from those working at home. Biking is considered a 'safe-distance' activity you can feel good about participating in, while also helping your local non-profit bike share organization.

These updates are designed to be helpful and generous to our local community. We are doing our part to help keep our riders safe and healthy with the following protocols:  Our fleet technicians are wearing face coverings and gloves, while they continue to disinfect all user touch points at the stations and on the bikes, including:  Bike handlebars, brake levers, seat & seat post clamp, touchscreens, dock buttons and RFID readers. There are simple steps you can take to protect yourself when using bike share: Download and use the BCycle App to check out a bike (avoiding the kiosk), wear a face cover, and also gloves as a precaution during set up and riding a bike. Wipe down the bike as you would any public surface you come in contact with, use hand sanitizer or wash your hands before and after riding. If we are all doing our part we can slow the spread and get back to it! 


The below pass adjustments are to better serve both those who need an inexpensive way to get around, as well as people who may want to use biking as a way to recreate. These changes will be in effect until we announce the switch back to our regular plans. 

  • Casual Cruiser (pay-per-trip): $1 for the first 30 minutes (down from $2), still free to register the pass. 

    • We are a mission-oriented nonprofit bike-sharing system and want to make this transportation mode absolutely as affordable as possible, especially for those hit hardest economically.

  • Day Tripper (24 hour): no change

  • People’s Pedaler (monthly): 60-minute free trip period (up from 30 minutes), still $11/month with no commitment.

    • We want to make this pass type an even better value, hopefully inspiring locals to give bike sharing a try for recreation and errands.

  • Republic Rider (annual): 90-minute free trip period (up from 60 minutes), still $88/year.

    • We’re extending the free trip period of this popular pass to give more time for locals and corporate members to get out for fresh air, providing plenty of time to ride and run errands away from centrally-located system stations.

  • CU Boulder Student: no change for now


No need for you to do anything special to enjoy all these added perks - just purchase your pass of choice and cruise away!


Thank you for supporting your local non-profit bike share system. We wish all of you good health and happiness!


Interested in sponsoring Boulder B-cycle or acquiring a corporate membership?  Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager, sara@boulderbcycle.org


Thanks and Keep on Spinning!






 



BCycle_Folsom_2019__0052

Boulder Bike Sharing On Track // February 24, 2020 

 


After several rounds of media coverage and many meetings later, Boulder Bike Sharing is on track and grateful to announce that the City of Boulder, CU Environmental Center and Boulder County have all pitched in to help support our organization through 2020.

That said, membership and rider revenues still remain a very important part of the organization’s funding, as well as the generous support of corporate sponsorships.

Currently, our team is hard at work on the Boulder Bike Sharing strategic planning process, which will solicit input from stake holders, identify funding sources and plan for the successful future of micromobility here in Boulder.

Thank you for being on this ride with us! We are excited for what is yet to come...stay tuned!


Interested in sponsoring Boulder B-cycle or acquiring a corporate membership?  Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager, sara@boulderbcycle.org


Thanks and Keep on Spinning!







B-cycling on the new Arapahoe underpass!!


Boulder Bike Sharing Funding News // January 27, 2020 

 


As you may have read recently, Boulder City Council is studying funding options for our organization, the nonprofit operator of the city’s bike-sharing system. A City Council study session will take place tomorrow night (Tuesday, 28 January 2020). 


Boulder Bike Sharing is a mission-driven local nonprofit started and run by Boulderites invested in the community’s values of sustainability, safety, and innovation. When the City of Boulder issued a request for proposals in 2010 to operate a local bike sharing system, Boulder Bike’s Sharing plan was selected, and in May 2011 the Boulder B-cycle system launched. At that time it was among the first dock-based bike-sharing systems in the US, and since then it has expanded to 300 bikes at 45 stations, providing over 100,000 trips each year since 2017. While membership and rider revenues are an important part of the organization’s funding, we have and continue to rely on generous support in the form of corporate sponsorships and City operating contributions.


These funding sources have sustained the Boulder B-cycle system for nearly a decade, during which time we’ve become a trusted transportation option for riders and a partner to many of the city’s most prominent institutions, including the City of Boulder, CU, Boulder County, UCAR, Google, and Naropa. Years of demonstrated experience and responsible stewardship of public space are not to be overlooked in the highly-volatile micromobility industry. In 2020, as Boulder Bike Sharing undergoes a thorough strategic planning process, we believe that our invested staff, micromobility industry knowledge and connections, and membership in forward-thinking organizations like the North American Bike Sharing Association demonstrate our nonprofit’s proven ability to offer dependable, high-quality service while planning for the successful future of micromobility in Boulder.


While new devices continue to proliferate, we’re working hard to make sure that the red Boulder B-cycle bikes in service continue the record-setting use that we saw in the last third of 2019. Even though the average Boulder B-cycle trip is less than two miles, the average bike in our fleet is (by mileage) well into its second trip across the US! This simply wouldn’t be possible without our riders, so we’ll leave you with a few key findings from our most recent rider survey: Nearly half of survey respondents say they use the red bikes to connect to public transportation, almost a quarter of them reported household income under $35k, and 30% do not own a personal vehicle.


The Boulder B-cycle team is thrilled that we've been able to make such a significant impact in Boulder due to the sustained support of our riders and partners, and we look forward to keeping our own Boulder version of bike sharing riding strong!



Interested in sponsoring Boulder B-cycle or acquiring a corporate membership?  Simply contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager,
sara@boulderbcycle.org


Thanks and Keep on Spinning!





 


BCycle_Folsom_2019__0006


Boulder Bike Sharing Overview // November 21, 2019 

(In Light of Denver B-cycle’s January 2020 Closure)

 

Not everyone knows this, yet we feel it is an important fact to share: Boulder Bike Sharing is the independent 501(c)(3) nonprofit organization that owns and operates the Boulder B-cycle system. Our organization is a separate entity from Denver Bike Sharing (nonprofit owner and operator of the Denver B-cycle system), the City of Boulder, and BCycle LLC/Trek of Wisconsin.

In light of the Nov. 21st news that the Denver B-cycle system will be closing in January of 2020, we thought it would be important to clarify what separates us from them and also our status as Boulder’s one and only micromobility transportation option. So here are some more clarifying facts you may/may not know:


  • The Boulder B-cycle system launched in May 2011 and has seen increasing system use each consecutive year since then, with over 100,000 trips and ~15K riders per year since 2017.  

  • Our system has 45 stations and 300 bikes, which is comparatively large and dense for a city of Boulder’s size and population.

  • Records for monthly system use were set in both September and October 2019, helped by the new CU Boulder Student pass, which was launched this fall in partnership with the CU Environmental Center and has introduced more than 1,500 first-time student members to bike sharing.

  • Several new micromobility technologies, including dockless bikes, e-bikes, e-scooters, and electric mopeds have emerged since our system launched in 2011. Though these new and progressive options are exciting and novel, station-based bike-sharing is still presently the model of choice in many US cities, providing predictability and reliability that some free-floating systems do not.


All said, Boulder Bike Sharing actively provides a 24/7 bike share system in earnest and intends to continue operating the Boulder B-cycle system for the foreseeable future while actively investigating new equipment options that could someday best serve the city of Boulder.

Any questions or concerns please contact: Sara Michaels, Boulder Bike Sharing Marketing, Communications, and Sponsorship Manager, sara@boulderbcycle.org.

 

Thanks and Keep on Spinning!


Spring 2019 Station Shift !!

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What is Spring 2019 Station Shift, You Ask?

 

We’re writing with some exciting news as we pursue our mission to operate a valuable, sustainable bike-sharing system here in Boulder. As Boulder B-cycle turns eight this spring (May 20!), we’re able to look back and see that the system’s use has increased every year since its launch in 2011, and with each year a pattern becomes clearer: the most-used stations are in higher-density parts of Boulder where connections to commerce and transit abound.

We’re always striving to make the system more useful and efficient, and this year we’ll be seeking to launch new stations in promising locations around town. As we’ve done in the past, we’ll be relocating some of the system’s least-used stations to make this happen.  While we understand that this may inconvenience some riders, we're confident that the station relocations will offer more bikes in high-traffic areas.

We plan to begin removing the following stations this spring 2019:

  • Gunbarrel North

  • Table Mesa Park’n’Ride

  • 30th & Diagonal Highway

  • Broadway & Iris

  • North Boulder Recreation Center

Work to remove the first two stations on the list above may start as soon as this month (April), and we’ve also notified anyone who has used these stations in the last year so that they know of these upcoming changes.

As always, feel free to reach out with any questions. This work will all be completed by the end of 2019.

Happy Riding!


The B-cycle Team
info@boulderbcycle.org

 




  • Become a Republic Rider, win a Lama Lid

    by Kevin Bell | Jun 27,2016
    In case you missed it, we had a bit of a moment in the sun recently:

    Dalai Lama
    Photo credit: Daily Camera

    Yup. That's His Holiness the 14th Dalai Lama in a Boulder B-cycle helmet, courtesy of Nutcase Helmets.

    To celebrate, every day this week (6/27—7/1), new and renewing (full-price) Republic Riders have a chance to win one of these super cool "Lama Lids."

    Here's how it works:
    • Log into your account or click that "start riding" button on the top right corner of this page.
    • Purchase or renew your Republic Rider (Annual) pass at full price.
    • You're automatically entered! We'll pick one winner every day this week from our new and renewing members.
    Please note that this promotion only applies to full-price pass purchases and is not valid for corporate membership or other discounted offers.

    Happy riding!
  • 5 days of fun & deals for our 5th anniversary!

    by Kevin Bell | May 12,2016
    Thanks for 5 awesome years!

    We're celebrating our fifth anniversary on Friday, May 20th! As a way of saying thank you to Boulder for five great years of bike sharing, we've put together five days of awesome events and deals starting Monday, May 16th.

    Here's the full schedule, and how to take advantage of each offer:

    • Monday, May 16th: Free 30-day trial for new riders!
      • Use promo code 5YEARS to get your first 30 days free when you sign up for a People's Pedaler (monthly) pass (normally $11).
      • This pass includes all trips under 30 minutes.
      • Each month after is just $11.
    • Tuesday, May 17th: Free lunch rides!
      • Day Tripper passes are free from 11:00 AM to 1:00 PM (Normally $8)
      • No promo code needed: just walk up to any station and swipe your card!
      • Day Tripper passes include all trips under 30 minutes.
        • Overtime fees of $3 per half hour still apply.
    • Wednesday, May 18th: Free 30-minute trips for Casual Cruisers!
      • No promo code needed: Just use your B-card to check out bikes.
      • Casual Cruiser trips are normally $3 per half hour.
    • Thursday, May 19th: Happy Hour—No overtime fees from 5:00 PM to midnight for ALL pass types!
      • Take those long trips you've been craving!
      • Trips must start after 5:00 PM and end before Midnight to be eligible for this offer
      • No promo code needed! We'll waive your overtime fees.
      • Note: Casual Cruiser (pay-per-trip) pass holders will pay a flat $3 per trip rate, regardless of duration, during this period
    • Friday, May 20th: Buy one, get one free for all new and renewing Republic Rider (Annual) Passes!
      • Purchase or renew a Republic Rider pass at the $88 rate
      • Shoot us an email letting us know you've renewed
      • We'll send you a promo code for your second pass free!
      • Give your second pass to a friend or keep if for yourself—we aren't picky.

    Please note that these are one-day-only offers, so mark your calendars!

  • To the left, to the left—Broadway & Baseline is moving (a tiny bit)

    by Kevin Bell | May 05,2016
    Just a quick heads-up, riders: Due to the impending Baseline underpass construction, our Broadway & Baseline station is moving 200 feet west.

    Broadway & Baseline Move

    This relocation is tentatively scheduled to take place on Tuesday, May 10th. Keep an eye on our social media and on the B-cycle Now mobile app for up-to-date information.

    During the relocation process, the station will be briefly disconnected. Apologies for the (tiny) inconvenience. As always, please feel free to reach out with any questions.
  • We're hiring! Become a Part-Time Field Technician!

    by Kevin Bell | Apr 18,2016


    Field Tech

    Summary

    Boulder B-cycle is seeking a part-time field technician to participate in the daily operation of Boulder’s nonprofit bike-sharing system. The position’s primary responsibilities are moving B-cycles between stations throughout Boulder, inspecting B-cycles in the field to determine if shop maintenance is needed, and performing light station support.  The job is year-round (not seasonal or temporary) and part-time, 15-20 hours per week. Basic bike mechanic skills are desirable, but not required, and opportunities for growth into advanced bike and station maintenance exist. Applicants for this position should have a valid driver’s license and good driving record, feel confident driving a manual transmission vehicle on Boulder streets, and be able to work alone and with a team to prioritize and accomplish a set of tasks.

    Responsibilities

    • Bike balancing
      • Relocate B-cycles between stations using a customized truck and electric-assist bicycle and trailer
      • Monitor station performance using Boulder B-cycle’s computers and mobile devices
    • Bike inspections
      • Use an inspection checklist to identify bikes that need shop maintenance
      • Perform minor bike maintenance (tire inflation, decal placement) in the field
    • Station support
      • Restart station computers when needed
      • Place charged batteries into service, when needed
      • Test station components for proper function (bike docks, credit card readers, screens, etc.)
    • Other
      • Perform informal customer service while maintaining stations and bikes
      • Clean stations and perform touch-up painting

    Qualifications

    In order to execute the position’s responsibilities, applicants should:           

    • Be able to analyze system needs based on real-time reporting, anticipate short-term needs of the system, and distribute bikes accordingly
    • Have a working knowledge of Boulder’s layout, streets, and geography and the skill to safely drive and park a manual transmission pickup truck in traffic
    • Be willing to work outdoors in inclement (rain, wind, snow) weather
    • Be able to work while standing for extended periods
    • Be able to repeatedly lift bicycles weighing 50 pounds to a height of no less than 36”
    • Ideally feel comfortable riding an electric-assist bicycle towing a trailer weighing 150-300 pounds

    Compensation

    This position is 15-20 hours per week, possibly including early weekday mornings and/or weekends. Starting pay is $13/hour plus a generous paid time off policy and an EcoPass. To apply, please email your interest and qualifications to kevin@boulderbcycle.org.

  • Price Change Coming 4/1

    by Kevin Bell | Mar 28,2016

    Price Change $70 to $88

    Heads up, riders—On Friday, 4/1, the price of the Republic Rider (annual) pass will increase from $70 to $88. This marks the first price increase for this pass in two years.

    Remember, Republic Rider pass holders now get 60 minutes of free trip time (up from 30), and can still ride free in Denver and 17 other cities.

    Whether you’re a new or renewing rider, you can still take advantage of the $70 rate through 3/31. Even if your current pass is a few months from expiring, you can still tack an additional 12 months onto that pass at any time. Here’s how it works:

    • Log into your account at the top right corner of this page
    • Click the red “Renew” button on the right side of your profile
    • Select the Republic Rider pass and update your information as needed
    • Confirm your $70 total
    • Click “Finish & Pay”

    If you’ve forgotten your login information, just shoot us a quick email and we’ll send it your way.

    Please let us know if you have any questions.

    info@boulderbcycle.org
    303-532-4412

  • Valentine's Weekend Flash Sale: 2-for-1 Republic Rider passes this Saturday & Sunday

    by Kevin Bell | Feb 11,2016
    2 for 1 republic rider passes

    Still looking for that perfect last-minute Valentine's Day gift? For two days only, we're offering 2-for-1 on all full-price Republic Rider passes—new and renewing!

    Here's how it works:
    1. On either Saturday, 2/13 or Sunday, 2/14, purchase your new Republic Rider pass online or log into your account to renew your existing pass.
    2. Send us an email letting us know you made your $70 purchase or renewal and would like to redeem the 2-for-1 offer.
    3. We'll send you a promo code to redeem your second pass for free!

    Your second pass can be given as a gift or used to add an additional 12 months onto your existing Republic Rider pass.

    If you're on a tight gift deadline, you can download a gift certificate here to print out and give to that special someone.

    Please note: This offer is only valid for full-price pass purchases​ and cannot be combine with any other discounts.

  • Boulder B-cycle introduces new passes and rider benefits following record-breaking 2015 season

    by Kevin Bell | Jan 12,2016

    Boulder, CO—Having nearly doubled the usage of its bikes over the 2014 season, Boulder B-cycle, Boulder’s nonprofit bike share program, is set to introduce new ways for locals and visitors to use its system in 2016.  Starting January 1st, Boulder B-cycle will make two new pass types available and add additional benefits for existing annual members.

    Based on rider feedback from a recent survey and focus groups, Boulder B-cycle will introduce the People’s Pedaler, an $11 auto-renewing monthly pass that includes an unlimited number of 30 minute trips, and the Casual Cruiser, a free pass allowing riders to pay only for what they use—$3 per half hour per trip. Both passes will allow riders fast access to bikes using an RFID card.

    Additionally, Boulder B-cycle is increasing the free trip period allotted to annual passes, now known as Republic Riders, from 30 to 60 minutes. The $8 24-hour pass, available at any Boulder B-cycle kiosk, will remain unchanged apart from a new name—The Day Tripper.

    From James Waddell, Executive Director of Boulder B-cycle: “We’ve always believed that getting from A to B should be both easy and fun. We’re always looking for ways to make bike sharing more accessible for everyone in Boulder—locals and visitors alike. We’re very excited to introduce these new pass options in order to meet the needs of even larger segment of the Boulder population. We strongly believe that by providing more ways to use B-cycles, even more people will be encouraged to try bike sharing and realize that it’s okay to have fun on their way to work, school, errands or meals.”

    Boulder B-cycle is on track to see nearly 85,000 trips in 2015, up from just over 43,000 in 2014. The program will continue to expand in 2016, with new stations at the Boulder Junction transit center and 28th & Mapleton scheduled for installation in January.

    About Boulder B-cycle

    Boulder B-cycle is a 501(c)(3) nonprofit organization dedicated to providing a transportation method that is green, cost-efficient and fun through the implementation of a bike-sharing program in Boulder. The system serves locals and visitors alike with a network of 39 stations and 275 bikes.

    About Kaiser Permanente Colorado

    Kaiser Permanente Colorado, presenting sponsor of Boulder B-cycle is the state’s largest nonprofit health plan, proudly working to improve the lives and health of Colorado residents for 45 years. Kaiser Permanente Colorado provides comprehensive health care services to more than 565,000 members through 28 medical offices and a network of affiliated hospitals and physicians. For more Kaiser Permanente news, visit kp.org/share or follow us on Twitter @kpcolorado or facebook.com/kpcolorado.

    # # #

    Contact 

    To learn more about this program please contact
    Kevin Bell, Marketing and Communications Manager
    3601 Arapahoe Ave #D-179
    Boulder, CO 80303
    Phone: 303-532-4412 x1
    kbell@boulderbcycle.org

    ###

  • Building a Better Boulder B-cycle

    by Kevin Bell | Nov 30,2015

    To everyone who took our System Improvement Survey and to those who came to our Rider Roundtables—Thank you! Based on your feedback, here’s what we’ll be doing (and a bit of what we’ve already done) to make Boulder B-cycle even better in 2016!

    Passes/pricing:

    30-60-01

    We’re bringing 60 back! We heard you loud and clear on this one—many of you would use Boulder B-cycle more often if you had 60 minutes of free ride time rather than 30. This stems largely from the fact that some destinations are not yet served by B-stations. Furthermore, among non-users of the system, 60% said that they would be more likely to ride if they had more riding time:

     Free Trip Period-01

    Starting January 1st, 2016, we’ll be extending the free trip period to 60 minutes for all Annual Pass holders. Best of all, the $70 price point won’t change for the beginning of 2016.  Keep an eye out in the coming days for more information on all of our new pass options for 2016.

    Buddy Passes

    Many of you asked about getting a free day pass for a friend or family member to ride. The good news is that we’re already doing that! All new Annual and Semester pass purchases include a Buddy Pass. If you’re a current rider and want a Buddy Pass to ride with a friend, just shoot us an email and we’ll hook you up!

    Bikes

    Seat Posts: Some of you expressed concerns about loose seat posts. More good news on that front: You can tighten or loosen a seat post by hand! Every seat post is equipped with a triangular nut that can be finger-tightened when the seat adjustment lever is in the open position.

    Tri Nut

    Pedals: You’ve expressed a strong preference for the new style of pedals that we’ve been installing on bikes, as they are less prone to slipping, especially in wet conditions. Currently, more than 50% of our fleet has these new pedals installed, and we will continue to install these new pedals as bikes come through the shop needing repairs.

    Pedals-01

    Grips: No more sticky grips! Currently, 75% of the fleet has had its old, sticky grips replaced with an updated ribbed grip. We’ll continue to replace grips as bikes come into the shop.

    Grips-01

    Bells: We’re currently testing two new models of bell in the field. Once we have an idea of their durability, we’ll begin the process of replacing all of the bells on our bikes.

    Brakes: A few of you have reported occasionally encountering loose brakes on bikes. We’ll make sure to pay special attention to brake tension in future inspections.

    Stations

    Balancing: More than half of you reported having run into a full or empty station in the last year. We’ll be working towards improved balancing in two ways in 2016: Increasing station density, and (pending sponsorship) adding a new truck to our fleet with 50% increased carrying capacity, allowing more balancing to be completed in the same amount of time.

    Check-in/check-out issues: This was the second-most commonly-reported problem among all of our survey respondents, just behind balancing. The difficulty of addressing this issue is that there are four possible causes for it:
    1.Station connectivity problems
    2. Failure of electronic components in a dock
    3. Physical jamming of the locking mechanism
    4. User error.
    Unfortunately, cause #4 is by far the most common, so the most important thing you can do is to make sure you’re using plenty of force when docking your bike, and pay attention to whether or not you hear the station beep when the bike clicks into place. As always, please let us know when you encounter a problem so that we can address it right away.

    Station locations: There’s a lot of say about upcoming stations, so we’ll be covering that in a separate post. The most pressing news is that we’re hoping to raise $10,000 to complete our capital campaign for a station at 9th & Pearl.  On Colorado Gives Day, December 8th, 100% of your donation will go towards funding the installation of this station. Learn more here.

    Rider Experience

    Key fobs: There was nearly a dead-even split between those of you who wanted key fobs and those who preferred the current style of RFID card for bike checkouts. For this reason, we’ve put a request in to our software vendor to allow a rider to pick between these two options when signing up for their pass. Once that feature is in place, we’ll make key fobs available for anyone who wants them.

    Key Fob-01

    Bike returned text/email notification: The prevailing opinion on this update was that you liked the idea, but wanted to be able to shut off this notification if it became a nuisance. Our software vendor is currently working on increased customization of notifications, so as soon as that software update is in place, we’ll put this notification in place and give you the option to turn it on or off.

    Notification-01

    Technology

    The official B-cycle app: None of you are still using the official B-cycle app, right? B-cycle Now provides a much better experience, and it’s free! Download it now for iOS or Android.

    Reporting problems in B-cycle Now: Many of you wanted to be able to use B-cycle Now to report problems rather than having to call or email. We’re working on it! We’ve requested a quote from Real, the developer of B-cycle Now, and we’ll keep you posted on progress.

    Report Problem

    That’s all for now—thanks again for your help in making Boulder B-cycle even better. Keep an eye out for information on new pass types and new stations coming soon!

  • #BooCycle Halloween photo contest

    by Kevin Bell | Oct 27,2015
    Photo Contest

    This October, we're giving you another chance to win an awesome prize from Outdoor Tech! Between now and the end of the month, snap a picture of your best halloween costume on a B-cycle and you could win a Buckshot wireless speaker (a $40 value). It's the best way to blast The Monster Mash while you bike around town!
     
    Here's how it works:
    1) Snap a photo of yourself in your best halloween getup on a B-cycle
    2) Pick a platform: Post it with the hashtag #BooCycle TwitterFacebook, or Instagram and tag us
    3) We'll pick a different winner from each platform on November 2nd.

    Happy snapping!
  • Thrills & Chills: Halloween by B-cycle Map

    by Kevin Bell | Oct 23,2015
    Thrills & Chills: Halloween by B-cycle

    Looking to make the most out of your Halloween in Boulder? Click the image above to download our 2015 Halloween By B-cycle Map. It's full of all kinds of stuff you can B-cycle to, from costumes to pumpkin beers, ghostly frights to rockin' parties!
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