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  • Price Change Coming 4/1

    by Kevin Bell | Mar 28,2016

    Price Change $70 to $88

    Heads up, riders—On Friday, 4/1, the price of the Republic Rider (annual) pass will increase from $70 to $88. This marks the first price increase for this pass in two years.

    Remember, Republic Rider pass holders now get 60 minutes of free trip time (up from 30), and can still ride free in Denver and 17 other cities.

    Whether you’re a new or renewing rider, you can still take advantage of the $70 rate through 3/31. Even if your current pass is a few months from expiring, you can still tack an additional 12 months onto that pass at any time. Here’s how it works:

    • Log into your account at the top right corner of this page
    • Click the red “Renew” button on the right side of your profile
    • Select the Republic Rider pass and update your information as needed
    • Confirm your $70 total
    • Click “Finish & Pay”

    If you’ve forgotten your login information, just shoot us a quick email and we’ll send it your way.

    Please let us know if you have any questions.

    info@boulderbcycle.org
    303-532-4412

  • Valentine's Weekend Flash Sale: 2-for-1 Republic Rider passes this Saturday & Sunday

    by Kevin Bell | Feb 11,2016
    2 for 1 republic rider passes

    Still looking for that perfect last-minute Valentine's Day gift? For two days only, we're offering 2-for-1 on all full-price Republic Rider passes—new and renewing!

    Here's how it works:
    1. On either Saturday, 2/13 or Sunday, 2/14, purchase your new Republic Rider pass online or log into your account to renew your existing pass.
    2. Send us an email letting us know you made your $70 purchase or renewal and would like to redeem the 2-for-1 offer.
    3. We'll send you a promo code to redeem your second pass for free!

    Your second pass can be given as a gift or used to add an additional 12 months onto your existing Republic Rider pass.

    If you're on a tight gift deadline, you can download a gift certificate here to print out and give to that special someone.

    Please note: This offer is only valid for full-price pass purchases​ and cannot be combine with any other discounts.

  • Boulder B-cycle introduces new passes and rider benefits following record-breaking 2015 season

    by Kevin Bell | Jan 12,2016

    Boulder, CO—Having nearly doubled the usage of its bikes over the 2014 season, Boulder B-cycle, Boulder’s nonprofit bike share program, is set to introduce new ways for locals and visitors to use its system in 2016.  Starting January 1st, Boulder B-cycle will make two new pass types available and add additional benefits for existing annual members.

    Based on rider feedback from a recent survey and focus groups, Boulder B-cycle will introduce the People’s Pedaler, an $11 auto-renewing monthly pass that includes an unlimited number of 30 minute trips, and the Casual Cruiser, a free pass allowing riders to pay only for what they use—$3 per half hour per trip. Both passes will allow riders fast access to bikes using an RFID card.

    Additionally, Boulder B-cycle is increasing the free trip period allotted to annual passes, now known as Republic Riders, from 30 to 60 minutes. The $8 24-hour pass, available at any Boulder B-cycle kiosk, will remain unchanged apart from a new name—The Day Tripper.

    From James Waddell, Executive Director of Boulder B-cycle: “We’ve always believed that getting from A to B should be both easy and fun. We’re always looking for ways to make bike sharing more accessible for everyone in Boulder—locals and visitors alike. We’re very excited to introduce these new pass options in order to meet the needs of even larger segment of the Boulder population. We strongly believe that by providing more ways to use B-cycles, even more people will be encouraged to try bike sharing and realize that it’s okay to have fun on their way to work, school, errands or meals.”

    Boulder B-cycle is on track to see nearly 85,000 trips in 2015, up from just over 43,000 in 2014. The program will continue to expand in 2016, with new stations at the Boulder Junction transit center and 28th & Mapleton scheduled for installation in January.

    About Boulder B-cycle

    Boulder B-cycle is a 501(c)(3) nonprofit organization dedicated to providing a transportation method that is green, cost-efficient and fun through the implementation of a bike-sharing program in Boulder. The system serves locals and visitors alike with a network of 39 stations and 275 bikes.

    About Kaiser Permanente Colorado

    Kaiser Permanente Colorado, presenting sponsor of Boulder B-cycle is the state’s largest nonprofit health plan, proudly working to improve the lives and health of Colorado residents for 45 years. Kaiser Permanente Colorado provides comprehensive health care services to more than 565,000 members through 28 medical offices and a network of affiliated hospitals and physicians. For more Kaiser Permanente news, visit kp.org/share or follow us on Twitter @kpcolorado or facebook.com/kpcolorado.

    # # #

    Contact 

    To learn more about this program please contact
    Kevin Bell, Marketing and Communications Manager
    3601 Arapahoe Ave #D-179
    Boulder, CO 80303
    Phone: 303-532-4412 x1
    kbell@boulderbcycle.org

    ###

  • Building a Better Boulder B-cycle

    by Kevin Bell | Nov 30,2015

    To everyone who took our System Improvement Survey and to those who came to our Rider Roundtables—Thank you! Based on your feedback, here’s what we’ll be doing (and a bit of what we’ve already done) to make Boulder B-cycle even better in 2016!

    Passes/pricing:

    30-60-01

    We’re bringing 60 back! We heard you loud and clear on this one—many of you would use Boulder B-cycle more often if you had 60 minutes of free ride time rather than 30. This stems largely from the fact that some destinations are not yet served by B-stations. Furthermore, among non-users of the system, 60% said that they would be more likely to ride if they had more riding time:

     Free Trip Period-01

    Starting January 1st, 2016, we’ll be extending the free trip period to 60 minutes for all Annual Pass holders. Best of all, the $70 price point won’t change for the beginning of 2016.  Keep an eye out in the coming days for more information on all of our new pass options for 2016.

    Buddy Passes

    Many of you asked about getting a free day pass for a friend or family member to ride. The good news is that we’re already doing that! All new Annual and Semester pass purchases include a Buddy Pass. If you’re a current rider and want a Buddy Pass to ride with a friend, just shoot us an email and we’ll hook you up!

    Bikes

    Seat Posts: Some of you expressed concerns about loose seat posts. More good news on that front: You can tighten or loosen a seat post by hand! Every seat post is equipped with a triangular nut that can be finger-tightened when the seat adjustment lever is in the open position.

    Tri Nut

    Pedals: You’ve expressed a strong preference for the new style of pedals that we’ve been installing on bikes, as they are less prone to slipping, especially in wet conditions. Currently, more than 50% of our fleet has these new pedals installed, and we will continue to install these new pedals as bikes come through the shop needing repairs.

    Pedals-01

    Grips: No more sticky grips! Currently, 75% of the fleet has had its old, sticky grips replaced with an updated ribbed grip. We’ll continue to replace grips as bikes come into the shop.

    Grips-01

    Bells: We’re currently testing two new models of bell in the field. Once we have an idea of their durability, we’ll begin the process of replacing all of the bells on our bikes.

    Brakes: A few of you have reported occasionally encountering loose brakes on bikes. We’ll make sure to pay special attention to brake tension in future inspections.

    Stations

    Balancing: More than half of you reported having run into a full or empty station in the last year. We’ll be working towards improved balancing in two ways in 2016: Increasing station density, and (pending sponsorship) adding a new truck to our fleet with 50% increased carrying capacity, allowing more balancing to be completed in the same amount of time.

    Check-in/check-out issues: This was the second-most commonly-reported problem among all of our survey respondents, just behind balancing. The difficulty of addressing this issue is that there are four possible causes for it:
    1.Station connectivity problems
    2. Failure of electronic components in a dock
    3. Physical jamming of the locking mechanism
    4. User error.
    Unfortunately, cause #4 is by far the most common, so the most important thing you can do is to make sure you’re using plenty of force when docking your bike, and pay attention to whether or not you hear the station beep when the bike clicks into place. As always, please let us know when you encounter a problem so that we can address it right away.

    Station locations: There’s a lot of say about upcoming stations, so we’ll be covering that in a separate post. The most pressing news is that we’re hoping to raise $10,000 to complete our capital campaign for a station at 9th & Pearl.  On Colorado Gives Day, December 8th, 100% of your donation will go towards funding the installation of this station. Learn more here.

    Rider Experience

    Key fobs: There was nearly a dead-even split between those of you who wanted key fobs and those who preferred the current style of RFID card for bike checkouts. For this reason, we’ve put a request in to our software vendor to allow a rider to pick between these two options when signing up for their pass. Once that feature is in place, we’ll make key fobs available for anyone who wants them.

    Key Fob-01

    Bike returned text/email notification: The prevailing opinion on this update was that you liked the idea, but wanted to be able to shut off this notification if it became a nuisance. Our software vendor is currently working on increased customization of notifications, so as soon as that software update is in place, we’ll put this notification in place and give you the option to turn it on or off.

    Notification-01

    Technology

    The official B-cycle app: None of you are still using the official B-cycle app, right? B-cycle Now provides a much better experience, and it’s free! Download it now for iOS or Android.

    Reporting problems in B-cycle Now: Many of you wanted to be able to use B-cycle Now to report problems rather than having to call or email. We’re working on it! We’ve requested a quote from Real, the developer of B-cycle Now, and we’ll keep you posted on progress.

    Report Problem

    That’s all for now—thanks again for your help in making Boulder B-cycle even better. Keep an eye out for information on new pass types and new stations coming soon!

  • #BooCycle Halloween photo contest

    by Kevin Bell | Oct 27,2015
    Photo Contest

    This October, we're giving you another chance to win an awesome prize from Outdoor Tech! Between now and the end of the month, snap a picture of your best halloween costume on a B-cycle and you could win a Buckshot wireless speaker (a $40 value). It's the best way to blast The Monster Mash while you bike around town!
     
    Here's how it works:
    1) Snap a photo of yourself in your best halloween getup on a B-cycle
    2) Pick a platform: Post it with the hashtag #BooCycle TwitterFacebook, or Instagram and tag us
    3) We'll pick a different winner from each platform on November 2nd.

    Happy snapping!
BroadwayBaseline
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