You've asked for it, and it's finally here: We're teaming up with PIPs Rewards to reward you for positive bike redistribution behaviors when you ride!
Here's what you need to know:
Your PIPs Rewards are assessed in a net sum each month based on your balancing score
. Your balancing score is the net total of all positive and negative redistribution behaviors from your trips. In other words, trips that help us maintain a balanced system count toward your monthly total. Trips that cause an imbalance count against your monthly total. Here's how it's calculated (effective 9/1
The following behaviors, which contribute to a balanced system, count for one positive balancing point:
- Checking out a bike from a full station
- Returning a bike to an empty station
- Returning a bike to the following stations with a net outflow of bikes:
- Folsom & Colorado
- Broadway & Euclid
- Broadway & University
- 13th & College
- Broadway & Baseline
- Center For Community @ Regent Drive
Behaviors which contribute to an imbalanced system count for one negative balancing point:
- Causing a full or empty station
- Checking out a bike from the above stations with a net outflow of bikes
In short, Monthly Balancing Score = (Positive Monthly Behaviors) - (Negative Monthly Behaviors)
At the end of each month, for every positive balancing point, you'll receive 150 PIPs—which can be exchanged for gift cards at Alfalfa's, Whole Foods, local eateries, Amazon, iTunes and Spotify, as well as for great discounts on responsibly made clothes, gear and more! If your score is negative, don't worry—you'll never
be penalized for having a negative balancing score, and your negative score won't carry over from month to month.
You'll receive a link to redeem your PIPs (Positive Impact Points) at the beginning of each month in your dashboard email, so be aware that if you unsubscribe from those emails, we won't be able to send you your PIPs! You'll also need to set up an account with PIPs to redeem your rewards and learn about other ways to earn, but don't worry—it's a quick process. PIPs Rewards is available for both Android and iPhone.
As we learn from this program, we may adjust which behaviors we reward and how much we reward different kinds of trips, so keep an eye out—we'll let you know if anything changes.
In our System Improvement Survey
, riders identified system balancing—i.e. the presence of full and empty stations—as the second-most important thing we could improve moving forward (second only to new station locations). Our data shows that stations are full or empty around 7% of the time.
Unfortunately, with only one truck capable of holding eight B-cycles at a time, our capacity to redistribute bikes within the system is limited. Furthermore, as a small nonprofit, our capacity to administer the kind of rewards program our riders want is also limited. That's why we teamed up with PIPs Rewards!
Please let us know if you have any questions, and, as always, thanks for riding!